Termsand Conditions.
  • It is assumedthat you have printed these terms for retention prior to any order being placedwith us.
  • Orders are usuallyprocessed for Next Day Delivery Service if ordered before 12 midday.
  • If a customerorder is received after 12 midday the order may get processed on the same dayand sent via Next Day Delivery Service but there is no guarantee. Otherwise ordersreceived after 12 midday will be processed the following day.
  • The Next Day DeliveryService is a service provided in the vast majority of cases, by Royal Mail SpecialDelivery and we cannot be held liable if the products do not arrive on the nextbusiness day after sending.
  • Next day deliverywhen stock allows. If stock not available, we will endeavour to contact you bytelephone or email.
  • Next day deliverymay be affected during the main holiday periods with particular emphasis on Xmas.We apologise in advance, if next day delivery service cannot be met during thesetimes.
  • Next Day Deliveryby courier or by Registered Post will require you to be available at your requesteddelivery address to sign for the delivery.
  • All products aresupplied with a no-quibble guarantee as stated on each product page and the guaranteeis included in the box with the product.
  • Goods are notsupplied on a trial basis or on a 'use or return' basis - other than where coveredby your Right to Cancel below.
  • In some countriesyou may have to pay additional taxes and duties on importation and you are responsiblefor this cost.
  • Some countriesmay outlaw the use and/or possession of the equipment/products we sell. We actas your agent and ship discretely anywhere in the world AT YOUR RISK. If goodsare seized by your authorities you will still have to pay the full purchase price.
  • Prices includeVAT. Where stated.
  • Price Guarantee- if you find you can purchase cheaper in the UK within 7 days we will refundthe difference. *
  • If any fault occursin the guarantee period we will repair free of charge or, at our discretion, replace.
  • We use a secureserver to ensure you can guarantee the security of your credit card details. Alldetails are destroyed after use at our end.
  • Our Anti-FraudTechnology: Note to would-be thieves: Credit card holder names, card securitydetails and billing addresses are verified to reduce fraud. Anyone caught usinga fraudulent credit card number will be prosecuted to the fullest extent of thelaw and full IP tracing systems are in use to reveal the identity of that person.

Right to Cancel. You may cancel your order subject to the following conditions :

  • You have 7 days to cancel the order from the day after the date of receipt of your goods.
  • The cancellation notice from you must be in writing by recorded mail or fax or Email with a return-receipt obtained and it must be dated and sent to our correct business address, fax number or Email address.
  • A returns number must be obtained before returning the goods.
  • The goods mustbe returned to our address (Intranetics Limited, 251 London Rd, Hazel Grove, Stockport,SK7 4PL).
  • If the goods are not new and unused then a restocking fee may apply dependant upon any damage or loss to product/ packaging.
  • Goods must be returned at your own cost and risk - please insure the goods and ensure a signature is obtained for the goods on arrival at our premises.
  • You may not cancel your order if any software supplied as the product or as part of the product has been unsealed.
  • During the period prior to official receipt by Intranetics Limited of the goods being returned, the customer must look after the goods and ensure they are insured at their own cost.
  • We will re-imburse you the relevant amount within 30 days of the goods being received by us. Refunds will be made to the original credit/ charge/debit card if payment was made by card or cheques written to the original person/ company who issued the original cheque as applicable.

Pricing Policy

Neither the receipt of your order by us nor the receipt of our confirmation of order by you constitutes the acceptance of an order or confirmation of an offer to sell. We reserve the right to limit the order quantity of any item and will notify you as soon as possible of any such action. Intranetics Limited reserves the right not to do business with any individual or company in its absolute discretion. Subject to the otherterms and conditions any order shall only be deemed to have been accepted when we have expressly confirmed that we have accepted your order and have shipped the goods to you.

Customer Service and Complaints

Customer Service number - , available 9am-5pm, Monday to Friday. Calls charged at your normal service providers rates.

Complaints Procedure

In the unlikely event of a complaint, this should be addressed either by Email to or in writing to: Carly Bickley, Customer Complaints Department, Intranetics Ltd. at the company address shown at the bottom of the web page. We will firstly acknowledge the complaint within 5 days and then answer the complaint within 10 days of receiving your Email or letter.

Privacy Policy

  • We do not capture and store any personal information about individuals who access this site, except where you voluntarily choose to give us your personal details via e-mail, or by enquiring about or ordering any of our services.
  • In these latter cases, the personal information you give us is used exclusively by us for providing you with current and future information about our products and services and any other services described in this website.
  • We don't pass any of your personal data to outside organisations and/or individuals, except with your express consent.
  • We do not send 'cookies' from this site and only monitor the IP addresses of visitors to assess which pages are the most popular. These IP addresses are not linked to any personal data so that visitors to our site remain anonymous.
  • You have a right to know about the personal information we hold about you.
  • You also have a right to have your data corrected or deleted. Pleaseaddress all your requests and/or queries about our data-protection policy to the address at the bottom of this page. 'This does not affect your statutory rights as a consumer'

Thank you for reading our terms and conditions.

*We reserve the right not to sell at a loss.




E-mail

If you arrived here from another site click here to go to the Bel Direct Home Page